Articles

Information, advice and research from our web accessibility services.

Articles

Building a better chatbot UI with semantic HTML

Using semantic HTML to build a better UI for chatbots.

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Accessible chatbot UI revisited

Revisiting making a chatbot accessible and updating the recommended accessibility advice.

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You're wrong

The greatest tool for us as accessibility professionals is diplomacy, the quiet art of stating your case and pushing just enough to encourage change.

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Headings the right way

Incorrectly adding headings makes it's difficult for screen reader users to understand the page structure. Headings function as the document hierarchy - the hidden skeleton of a webpage.

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Just what is the problem with CAPTCHA?

All online services must be accessible, but this is undermined when we secure the service with CAPTCHA. A technique of layered security can be a suitable alternative which protects the integrity of your website and maintains the accessibility.

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How to make chatbots accessible

Chatbots can be a really great way to solve a variety of business needs. However, coding chatbots correctly to ensure they’re easy to use with assistive technology, or via the keyboard, can be a real challenge.

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Do you really care about accessibility? Stop box ticking!

We need to think about accessibility as not only ensuring web content is accessible but making sure that a culture of accessibility permeates through an entire organisation.

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Accessibility shims as a stop-gap

An accessibility shim is jQuery code which is run after the page has loaded. By using jQuery selectors, we can target page elements that we want to change or alter.

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How to check your website is inclusive and accessible

A web accessibility audit report is a really good first step in seeing if your web content is accessible. Follow these points to help you make a more informed decision on who to consider, what to ask and who to avoid.

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5 simple accessibility fixes for your website

5 straight forward fixes you can start applying today which will begin to make a big difference and improve your websites accessibility.

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